Personal pickup and return address:
Siecieborowice 9, 55-200 Oława
Phone +48 664 734 764


Frequently Asked Questions:

1. How long does the order take?

Our TAMBOO are very popular, therefore the delivery time is up to 10 business days.

2. What are the available forms and costs shipment?
  1. The ordered goods will reach you within 2-3 business days from the date of shipment.
  2. We deliver ordered products via the GLS Company.
  3. The cost of shipping an item within Poland is PLN 30 (large shipment)
  4. Personal collection possible after prior contact.
3. What to do if I entered an incorrect address?

In this situation, please, email us asap shop@tamboo.eu or contact us by phone asap +48 668 470 729.

4. Is it possible to ship to my country?

We send our TAMBOO tents to all countries in the European Union and also outside the EU. If you have a problem with choosing the shipping method, write to us!

5. Is the bracket included in each set?

SAFETY of your children is absolute priority for us, and that is why we attach our bracket to each set you choose.

6. Will the bracket fit every tepee?

Our bracket is dedicated exclusively to TAMBOO tents. To make it completely safe and effective, its shape and dimensions have been perfectly adjusted to our tipi. We cannot guarantee that it will be equally effective for a third-party tent.

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